+357 99 033733 [email protected]

Nisea Terms and Conditions

 

1. Introduction

By accessing and using Nisea’s website, users agree to comply with the following terms and conditions. Nisea provides real estate-related services, including property sales, rentals, and consultations. These terms govern your use of the website and any services provided. Nisea reserves the right to update these terms at any time, and continued use of the website constitutes acceptance of any changes. Nisea operates under the company SATU Ltd with Registration Number: ΗΕ 403687, a Licensed Real Estate Agent with Reg. No: 1046, License 196/E.

 

2. User Responsibilities and Eligibility

  • Eligibility: Users must be at least 18 years old to use Nisea’s services.
  • Lawful Use: Users agree to use the website only for lawful purposes and in compliance with all applicable laws, including but not limited to refraining from fraudulent activities, spamming, or misrepresentation.

 

3. Property Listings

  • Accuracy: While Nisea endeavours to provide accurate information, property availability, prices, and details are subject to change. Users are responsible for verifying any critical details independently.
  • Third-Party Content: Some property listings may be provided by third parties (e.g., agents or owners). Nisea does not assume liability for the accuracy or availability of these listings.
  • Disclaimer: Nisea is not responsible for delays in updates to property information or errors resulting from third-party contributions.

 

4. Payments and Agency Fees

  • Agency Fees: Nisea charges a commission or service fee for property-related transactions, including sales, rentals, and consultations. The exact fee amount or percentage will be outlined in a written agreement or invoice prior to providing the service.
  • Payment Terms: All fees related to Nisea’s services, such as deposits or commissions, must be settled before the corresponding services are provided. Users agree to make payments in accordance with the terms outlined in the relevant agreement or invoice.
  • Non-Refundable Fees: Unless explicitly stated, all agency fees, consultation charges, and commissions are non-refundable once the service has been delivered or initiated.
  • Customized Services: Any bespoke services requested by clients may incur additional fees, which will be agreed upon prior to execution.
  • Fee Adjustments: Nisea reserves the right to modify its fees for services, provided that changes are communicated to clients in advance and agreed upon.
  • Refunds: Refunds are available only under specific circumstances, such as transaction failures caused by legal or technical issues beyond the user’s control. Refund requests must be submitted in writing within 30 days of the issue, and Nisea will process them within 14 business days.

 

5. Data Collection and Processing (GDPR Compliance)

Nisea is fully committed to ensuring data privacy and protection. However, Nisea makes no guarantees regarding absolute GDPR compliance as it is subject to the interpretation and enforcement of GDPR regulations. By using the website, users acknowledge the following:

  • Types of Data Collected: We collect personal data such as names, email addresses, and cookies for the purpose of providing services and marketing communications.
  • Legal Basis for Processing: Data is processed based on user consent, contractual obligations, or legitimate interest.
  • Marketing Communications: By accepting these terms, users consent to receive advertising and marketing material from Nisea. Users may opt-out at any time by clicking the unsubscribe link provided in the communication or by contacting us directly at [email protected].
  • Data Retention: Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
  • User Rights: Users have the right to access, correct, delete, or restrict the processing of their personal data. They may also request data portability or object to data processing.
  • Cookies and Tracking: Nisea uses cookies to enhance user experience. Users can manage their cookie preferences and opt-out of non-essential cookies.

 

6. Third-Party Data Sharing

  • Data Sharing with Partners: Personal data may be shared with third-party service providers such as real estate agents, legal consultants, and service platforms. Nisea is not liable for data misuse by these third parties, although contractual agreements obligate them to comply with GDPR.
  • International Data Transfers: If personal data is transferred outside the EEA, appropriate GDPR-compliant mechanisms, such as Standard Contractual Clauses, will be employed. However, Nisea cannot guarantee full compliance in jurisdictions where GDPR enforcement may vary.

 

7. Security Measures

  • Data Security: Nisea uses secure servers and encryption to protect user data from unauthorized access, breaches, or loss. However, no security system is completely foolproof, and Nisea cannot be held liable for breaches beyond its control.
  • Breach Notifications: In the event of a data breach, users will be notified within 72 hours, as required by GDPR.

 

8. Termination and Suspension of Service

  • Termination by Nisea: Nisea reserves the right to suspend or terminate user access if these terms are violated or for fraudulent or unlawful use of the website.
  • User Termination: Users may terminate their account at any time. Upon termination, Nisea will delete their personal data, subject to any legal obligations to retain it.

 

9. Limitation of Liability

  • No Guarantee of Results: Nisea does not guarantee the sale, rental, or lease of any property listed on the website.
  • Dispute Resolution: Any disputes will be resolved through mediation, arbitration, or by Cypriot courts if necessary.

 

10. Governing Law

These terms and conditions are governed by the laws of Cyprus, and any disputes will be adjudicated in the courts of Cyprus.

 

11. Intellectual Property Rights

All content on the Nisea website, including text, images, logos, and software, is the intellectual property of Nisea or its licensors. Users may not reproduce, distribute, or use this content without prior written permission from Nisea.

 

12. User-Generated Content

By submitting any content to the Nisea website, users grant Nisea a non-exclusive, royalty-free, worldwide license to use, modify, and display such content for the purpose of providing services. Nisea reserves the right to remove content that violates these terms.

 

13. Disclaimer of Warranties

The Nisea website and services are provided on an 'as is' and 'as available' basis. Nisea makes no warranties or representations, express or implied, regarding the accuracy, reliability, or availability of the website or its services.

 

14. Force Majeure

Nisea is not liable for delays or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, technical failures, or governmental actions.

 

15. Indemnification

Users agree to indemnify and hold harmless Nisea, its affiliates, and employees from any claims, damages, or expenses arising from their use of the website or violation of these terms.

 

16. Complaints Procedure

Users may submit complaints regarding Nisea's services by contacting [email protected]. Nisea will review and respond to complaints within 14 business days.

 

17. Changes to Terms

Nisea reserves the right to modify these terms at any time. Users will be notified of significant changes via email or a notice on the website. Continued use of the website after changes indicate acceptance.

 

18. Contact Information

For any inquiries regarding these terms or your data rights, please contact us at: